01Do we need to move to the cloud to work with you?
No. We support IBM Power wherever it runs today: on premises, in colocation, or on IBM Power Virtual Server. Moving is entirely your decision, and when you are ready, we migrate in planned phases with a documented rollback plan for each one.
02Will Lantrasoft replace our in-house team?
In most cases, no. We work alongside your administrators, taking on after-hours coverage, routine operations, and specialist tasks, so your team can stay focused on the projects that matter most.
03Where is your team based?
A US-based delivery executive leads your service and is your single point of accountability, supported by engineering teams that provide coverage 24x7.
04How is Day-2 support priced?
Pricing is per LPAR, per month, and depends on the scope of support you need. The free health check gives us the detail to prepare an accurate quote.
05What is included in the free health check?
Over two weeks, we review your OS and PTF currency, security settings, backup and HA/DR readiness, and capacity, and compare the cost of staying on premises with moving to IBM Power Virtual Server. You receive a risk-scored report and a roadmap with three options: stay and manage, go hybrid, or migrate. There is no obligation, and no data leaves your environment.